Whenever a utility customer experiences a power outage, they only want to know one thing – when power will be restored.  Smart Grid applications will help utilities quickly identify the location and cause of a problem, providing customers with an accurate response and getting the power restored in less time.  With many applications operating simultaneously in the field, it will be critical to have visibility into the Smart Grid network infrastructure to manage utilization and minimize network downtime.  

GridCom™ 2.0 provides centralized control and network-wide visibility into the performance and availability of the WAN aggregation network.  It enables utilities to specify application QoS so that traffic from latency-sensitive critical applications can be prioritized relative to delay-insensitive communications such as metering data.