TECHNICAL SUPPORT
Tropos and its partners offer a range of support and service options to match customer’s needs. The support options are:
- Premium Hardware Support. Premium Hardware Support provides 24x7 phone and email support; Web Support site access; advance hardware exchange and software updates.
- Premium Software Support. Premium Software Support provides 24x7 phone and email support; Web Support site access; software updates.
- Standard Hardware Support. Standard Hardware Support provides 12x5 phone and email support; Web Support site access; advance hardware exchange and software updates.
- Standard Software Support. Standard Software Support provides 12x5 phone and email support; Web Support site access; software updates.
To learn more, please contact your system integrator, reseller, or local Tropos representative. Alternatively, contact Tropos directly at 408.331.6855 or email us at sales@tropos.com to determine which support program best meets your needs.
Contact Information
The Tropos Support Center can be reached 24x7x365 by the following methods:
Open a service request Contact a Support Professional Fax |
United States +1 877.9TROPOS (877.987.6767) +1 408.331.6801 |
International +1 408.331.6800 +1 408.331.6801 |
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Partners Support
Tropos offers support plans for its partners to enable them to deliver industry-leading service to their customers. For more information, see the partner page.
To request a login for our partner website, please contact the Channel Partners team.
