Tropos offers a range of services to meet the mission critical requirements of utilities.  The company maintains a staff of experienced wireless IP broadband experts who provide technical support and deliver professional services and training courses.

Technical Support

Tropos Networks supports its GridCom™ wireless broadband IP mesh solutions in cooperation with leading system integrators and resellers worldwide. These integrators and resellers have received Tropos training and can provide customers with support on our solutions from pilot through planning, implementation and maintenance services.  Tropos supports its partners with sophisticated training and advanced customer services to best ensure customer satisfaction.

Tropos also provides the option of support service delivery directly to customers. From concept through implementation, Tropos offers a full range of services to assist utilities in getting the best performance and service.

For details of our support and service options and support contact information, please visit our Technical Support page.

Training

Tropos offers comprehensive training courses designed to inform and elevate your knowledge of the planning, deployment, and maintenance of Tropos mesh networks. We offer a 4-day instructor-led training class. The class includes lectures and hands-on labs and is designed for anyone who will be planning, installing, managing or maintaining a Tropos mesh network.  Learn more about the training course and register.  

Tropos Certification Program

The Tropos Certification Program recognizes your investment in Tropos training as well as your expertise in Tropos technology, by allowing you to earn either a Tropos Certified Associate (TCA) or a Tropos Certified Expert (TCE) designation. To find out how you can become Tropos certified, please read the program details.

For details on our training programs, including a schedule of classes, please visit our Training page.